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Are you annoyed of hearing guests complain about your employees’ behavior?
Do you ever feel that you lost a loyal guest because of your attitude?
Would you like to take guest loyalty to the next level?
“I have seen great relationships with guests destroyed and opportunities to build lifetime loyalty ruined all because the server, cashier, manager, or owner took the guest complaint personally. How your employee handles a complaint is a reflection on you and your training for that individual. Businesses need to do a better job in preventing these mistakes.” – Cameron H.
Cameron will help you With the Following:
- Customer Conflict Strategies
- Professional Development
- Public Speaking
- Customer Service Training
- Restaurant Micros POS Design Development
- Resume and Cover Letter Workshop
- Mock Interview
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Testimonial
Cameron was assigned to train our staff. He did an excellent job of leading the team and focusing on the key points that our team needed. He trained a team of about 14 people from basic tasks up to management tasks for the front of the house and back of the house. Cameron's desire to help the staff was amazing and he enjoyed training people and seeing them excel. He implemented policies and procedures to increase Sales and productivity.
JEFF M
Cameron, time after time, has demonstrated his abilities, talents and skills in working with groups and in playing an instrumental role to the success of the group as a whole. Cameron established his vital role in our group through his meticulous and precise observations on a variety of practical yet sophisticated topics which made up our Marketing Plan. The topics for research included but were not limited to a SWOT analysis, Price Analysis, Segmenting and Targeting markets for Chipotle. He was exceptional in the quality of his work, the timeliness and was instrumental in providing feedback as a member of our group.
ARMEN H
Cameron demonstrates excellent leadership skills when managing buffets for LASEC's events, he coordinates well with team members and is detail orientated when delegating. When delegating he excels with his public speaking ability and able to relate a message and resonate with peers.Not only does he delegate to others but is willing to put his part and work within the team to accomplish a goal. Cameron excels in customer service in the events he coordinates. He always ensures all guest are well taken care to provide the best experience possible.
CARLOS H
Cameron Hashemi is an important member of Calabasas Toastmasters. From the first day he became a member, he has been willing to get involved, and to serve. He courageously takes on the difficult, but vital, projects. His enthusiasm has been inspiring for our team. It is for these reasons we have selected him to be our President this year.
DON R. M
I’ve become acquainted with Cameron this past year through our mutual association with Calabasas Toastmasters Club. Cameron is passionate about self-improvement in all areas of life. He sets high goals for himself, personally and professionally. Cameron is a prolific reader and a confident, charismatic speaker. He was recently elected President of the Calabasas Toastmasters Club. Cameron’s enthusiasm and example inspire the Club members to strive for excellence as they develop their public speaking skills.
LORETTA W
BUILDING PEOPLE AND TRANSFORMING LIVES IS WHAT WE DO
Are you ready to reach your highest potential?